Return Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns within 30 days of purchase. You can return your product for store credit, a different product of equal value or lower, or a refund to the original payment method.  

Please note the following exceptions to our return and refund policy:  

 

  • Discounted items are final and cannot be returned or exchanged 
  • Returned items must have tags still on and be returned in original product packaging 
  • Returned items must have no visible signs of wear or use 

 

To initiate a return, please complete the following steps:  

 

  • Go to our Contact Us Page
  • Fill out your details
  • In the message box, please note a request for return, along with your order number and what you wish to return
  • Customer will pay for shipping, if product is defective, customer will be reimbursed for shipping fees by us – Customer must provide receipt of shipping cost 
  • Send all items back to us at 13741 Danielson Street Suite E, Poway CA 92064 

 

Steps after Sending a Return

 

  • Customer will receive Status Update through email
  • If return is approved, Customer will have option of choosing store credit, product exchange, or refund to the original payment method

 

Additional Information:

 

  • Returns may take up to 4-5 days after receiving product(s) to process.
  • Restocking Fee: 25% of returned product(s)

Ready to Start a Return?

Get started at our Contact Us Page!